1+ months

Travel Ground Transportation Coordinator Temp

HDQ
Purchase, NY 10577
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  • Job Code
    117248694

Overview

Responsible for the Ground transportation for our entire crew fleet. This will include: setting up ground transportation, the assurance of confirmation, the optimization of crew routes, the maintenance of the hotel database and the reconfirmation of the hotel the transportation is attached to.



Responsibilities

  • Maintaining and improving customer relations for defined customers- Crew.
  • Optimization of correct ground transportation vendors within the region.
  • Incorporate HAWK alerts in the reconfirmation process and utilize in collaboration with the ground vendors to advise final stages of flight arrival.
  • Implement corrective action as necessary if ground transportation fails to show.
  • Proactive maintenance of ground database. See what cities we are flying to, make sure ground database updated along with agent tab in hotel database.
  • Communicate confirmation to all crew; ground transportation information; vendor, cell number, driver name.
  • Continuous process improvements within the scope of our control and utilization.
  • Implement process of keeping ground transportation vendor up to date with flight delays/arrivals.
  • Maintaining, building up, and improving customer (crew) hotel data base.
  • Validate hotel shuttle or transportation vendor information and advice crew force details.
  • Developing innovative continuous process improvements within the scope of capacity.
  • Providing quality input for the development and maintenance of ground data.
  • Additional tasks as required.
  • Work closely with Ground Ops to identify vendors for alternate locations.
  • Work closely with various departments to help ensure operational reliability and effective execution
<br /><strong>Overview</strong><br /><br /> <p style="margin: 0px;"><span style="font-size: 10.0pt; color: windowtext;">Responsible for the Ground transportation for our entire crew fleet. This will include: setting up ground transportation, the assurance of confirmation, the optimization of crew routes, the maintenance of the hotel database and the reconfirmation of the hotel the transportation is attached to.</span></p> <br /><br /><strong>Responsibilities</strong><br /><br style="margin-top: 0in;" /> <ul> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Maintaining and improving customer relations for defined customers- Crew.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Optimization of correct ground transportation vendors within the region.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Incorporate HAWK alerts in the reconfirmation process and utilize in collaboration with the ground vendors to advise final stages of flight arrival.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Implement corrective action as necessary if ground transportation fails to show.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Proactive maintenance of ground database. See what cities we are flying to, make sure ground database updated along with agent tab in hotel database.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Communicate confirmation to all crew; ground transportation information; vendor, cell number, driver name.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Continuous process improvements within the scope of our control and utilization.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Implement process of keeping ground transportation vendor up to date with flight delays/arrivals.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Maintaining, building up, and improving customer (crew) hotel data base.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Validate hotel shuttle or transportation vendor information and advice crew force details.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Developing innovative continuous process improvements within the scope of capacity. </span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Providing quality input for the development and maintenance of ground data.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Additional tasks as required.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Work closely with Ground Ops to identify vendors for alternate locations.</span></li> <li style="color: windowtext;"><span style="font-size: 10.0pt;">Work closely with various departments to help ensure operational reliability and effective execution</span></li> </ul> <img src="https://analytics.click2apply.net/v/E56WWbhMmwagIY5bsX7xV"> <br/><br/><br /><strong>Qualifications</strong><br /><br /> <ul> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Bachelor's degree in the field of business or several years of experience in a comparable position.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Concept for problem solving.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Excellent communication skills; written and verbal.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Self-initiative, motivated and ability to handle stress.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Ability to work both independently and on a team.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">High capacity to adapt.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Organized approach to work and ability to work under time/target pressure.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Quality conscious, attention to detail and supportive of a preventative culture.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Support 12 hour work shift schedule.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Strong computer skills: Use of MS Office, Excel, Word, Outlook.</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Excellent customer service skills</span></li> <li style="margin-left: .5in;"><span style="font-size: 10.0pt; color: windowtext;">Knowledge of a GDS preferred</span></li> </ul> <p style="margin: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt; background: white;"><span style="font-size: 8.0pt; font-family: 'Verdana',sans-serif; color: #333333;">The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.</span></p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 8.0pt; font-family: 'Verdana',sans-serif; color: #333333;"><span style="box-sizing: border-box;">If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law</span> document at <a style="box-sizing: border-box;" href="http://www1.eeoc.gov/employers/poster.cfm" target="_blank" rel="noopener"><span style="color: #015785; text-decoration: none; text-underline: none;">http://www1.eeoc.gov/employers/poster.cfm</span></a>.</span></p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"> </p> <p style="margin: 0in; margin-bottom: .0001pt; background: white; box-sizing: border-box; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; widows: 2; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial; word-spacing: 0px;"><span style="font-size: 8.0pt; font-family: 'Verdana',sans-serif; color: #333333;"><span style="box-sizing: border-box;">To view our Pay Transparency Statement, please click here:</span> <a style="box-sizing: border-box;" href="https://atlasair.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=25646&hashed=1157929663" target="_blank" rel="noopener"><span style="color: #015785; text-decoration: none; text-underline: none;">Pay Transparency Statement</span></a></span></p><p>PI117248694</p>
Posted: 2020-01-18 Expires: 2020-02-19

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Travel Ground Transportation Coordinator Temp

HDQ
Purchase, NY 10577

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