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Sales Operations Administrator


Alpharetta, GA
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Job Details

Informa Careers


Sales Operations Administrator

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Job Description

Sales Operations Administrators – Informa | Financial Intelligence, Boston, MA; New York, NY; Alpharetta, GA


Informa Financial Intelligence has newly created opportunities for Sales Operations Administrators to sit in our offices in either Boston, MA; New York, NY; or Alpharetta, GA.


The Sales Operations Administrators will be responsible for and manage the global sales for Financial Intelligence through the order to cash/fulfilment process.  They will ensure that each order is handled efficiently for the process to be as smooth as possible.  They will smooth out issues in the process and ensure that the movement of the completed order from sales through to revenue recognition and fulfilment of product is as seamless as possible.


Key Responsibilities:

  • Managing the approval process for an agreed area of responsibility
    • Rejecting orders that do not adhere to business rules/authority framework
    • Escalating queries to compliance
    • Ensuring orders adhere to data standards
    • Ensuring all orders meet criteria for successful processing on Finance Systems
  • Having a working knowledge and ability to cover a second agreed area of responsibility
  • Provide support to sales staff to ensure thorough understanding of the business requirements
  • Monitoring orders that between sales and fulfilled to ensure all orders are dealt with in a timely manner
  • Ensuring processed orders are correct and meet the high standards required to ensure the best customer experience
  • Work with Finance Intelligences sales, finance & Business operations teams in a positive manner to resolve issues in a pragmatic and timely fashion
  • Communication of changes to process and business rules to ensure understanding by co-workers and other teams
  • To highlight any practices that are not aligned to the standard process and identify issues that affect the customer experience
  • Ad-hoc projects as required


Experience & Skills:

  • Strong computer literacy
  • In-depth knowledge of SFDC
  • Microsoft office, especially Excel
  • Strong communication skills, written and oral
  • Financially literate with good mathematical skills
  • Ability to trouble-shoot queries and problems
  • Understanding of best practices in sales order processing
  • Bachelors Degree required


To apply for this opportunity, please submit your resume, cover letter, and salary expectations.


About Informa:


Informa’s Business Intelligence (BI) division, part of the FTSE 100 Informa Group, provides specialist data, intelligence and insight to our customers, helping them make better decisions, gain competitive advantage and enhance return on investment.


BI has a valuable portfolio of digital subscription products, providing business critical intelligence to global, regional and niche communities within five core industry sectors: Pharma & Healthcare; Finance; Telecoms, Media & Technology; Maritime & Law and Agribusiness & Commodities.


Informa is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.

Job Location
Alpharetta , Georgia, United States
Company Location
US Alpharetta 4080 McGinnis Ferry RD (30)
Position Type


Apply on the Company Site
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