3 days old

Review Operations Director

Loveland, CO 80537
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Business Group Highlights

Risk Decision

The Risk Decision group is a mission-critical provider of specialized investigative services to a broad range of organizations spanning the federal, intelligence and civilian sectors. Leveraging a nationwide footprint of highly experienced investigators and subject matter experts, we provide critical information to support sensitive decisions.


Responsibilities

Perspecta is currently seeking candidates for aDirector of Review Operations.Candidates near Loveland, CO or Slippery Rock, PA are preferred. Other candidates may be considered.

The Director of Review Operations will play an integral role in profitability of the contracts, hiring and managing the staff required to accomplish the successful review support of all contracts and maintainingquality and integrity while addressing constant change and responding to the complex nature of Perspecta RDGs contracts in a fashion profitable to Perspecta RDG.

This position is directly responsible for all case review operations to include Case Review Management staff, Review staff all in support of all Perspecta RDG contracts. The Director of Review Operations will have functional responsibility for one or more of the following areas: Case Review, Investigator Practices, and contract specific liaison duties.

This position will:

  • Keep the program management staff fully informed of all issues and matters of significance and will take prompt corrective action where necessary or suggest alternative courses of action;
  • Keep Management fully informed of all information related to workload capacity, case material handling as well as staffing issues, training needs and project updates for these departments; and
  • Keep the VP fully informed of all issues and matters of significance and take prompt corrective action where necessary or suggest alternative courses of action.

Essential Functions

  • Works with other various internal departments to ensure compliance and quality standards with contract specifications as well as Perspecta RDG guidelines and policies
  • Extensive interaction with senior management, with the customer and within Perspecta RDG
  • Provides overall direction for activities related to the assigned functional areas
  • Provides senior level leadership of program including planning, communicating vision, short- and long-range goals, objectives, priorities and requirements
  • Responsible for developing, communicating and maintaining SOPs on all procedures and functions within department and effectively communicating all updates to all department staff members, Field Staff & PMO Staff. Ensures best practices are in line with the needs and goals of the federal background investigative services project and Perspecta RDG
  • Ensures files are tracked and maintained by approved means in compliance with the current PII or contract specific policy and provides destruction results to the EVP on time
  • Provides direct daily supervision of subordinates including hiring, training, evaluation, disciplinary action, coaching, counseling and termination actions
  • Promotes a cooperative and harmonious working climate which is conducive to maximum employee morale, productivity, innovation, efficiency and effectiveness
  • Ability to develop and implement an organizational vision that integrates key program goals, priorities and values to improve customer service and program performance
  • Participates in strategic planning and corporate development activities to include presentation of information related to resource management, internal capacity, timelines for implementation and corporate direction
  • Effectively manages personnel by maintaining a qualified staff, communicating areas of accountability and performance expectations, determining standards of performance as a basis to review progress of personnel, recommending salary adjustments, transfers and promotions
  • Ensures proper training of personnel
  • Must be able to travel regularly as required

Qualifications

  • Degree in an area such as business, accounting, organizational management, or public administration
  • Candidates must meet one of the following:
    • Bachelors degree, plus 16-18 years of progressively responsible business experience
    • Masters degree, plus 14+ years of progressively responsible business experience
    • PhD degree, plus 10+ years of progressively responsible business experience
  • Experience in quality control and process improvements preferred (such as Lean Sigma or Six Sigma)
  • Experience with business financials to include budgeting, forecasting and profit and loss preferred
  • Government Program or Government Contract program Management experience preferred
  • Advanced knowledge of the OPM Investigator Handbook preferred
  • Strong interpersonal skills; ability to work on a team, and ability to work effectively with all levels within a fast-paced environment
  • Excellent organizational skills with the flexibility to manage multiple tasks and projects with short deadlines and changing priorities
  • Ability to maintain confidentiality requirements of assigned work which will include sensitive, protected materials
  • Exceptional customer service skills and the ability to communicate effectively with allclient groups
  • Strong attention to detail
  • Leadership skills and independent decision-making skills
  • Proficiency in Microsoft Office, Word and Excel
  • Strong verbal and written communication skills

Tasks The job tasks identified below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made as appropriate to enable individuals with qualified disabilities to perform these essential functions.

Sit for long periods of time, stand, walk, move about the facility, bend, stoop, and climb stairs; demonstrate sufficient hand, arm and finger dexterity to operate computer keyboard and other office equipment; reach above shoulder height, below the waist, and lift to file documents or store materials; lift and move up to 25 pounds; speak and hear sufficiently to communicate in person and over the phone; read words and numbers; maintain visual ability including close vision, distance vision, color vision, peripheral vision, depth perception and to adjust focus; work overtime as required; meet expectations for attendance and punctuality; able to pay attention to details; able to concentrate; interact professionally, cooperatively and productively; perform in a manner that prevents errors and omissions; successfully manage a constant, moderate noise level; work independently; carry out assignments to completion within parameters of general instructions, prescribed routines and standard practices; successfully manage stressful work situations; meet multiple deadlines consistently.

Federal Background Investigation REQUIRED please read.

The chosen candidate for this position must be able to successfully obtain and maintain a government security clearance as well as a suitable adjudication on all applicable contracts the company is assigned to work on. This clearance requires U.S. citizenship and will include an investigation of 10+ years of history including such items as financial, education, employment, medical, residence and personal records. The cost of this investigation will be paid by Perspecta.


About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - Minorities/Women/Veterans/Disabled and other protected categories.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).

Industry

  • Information Technology
Posted: 2020-07-31 Expires: 2020-08-30

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Review Operations Director

Perspecta
Loveland, CO 80537

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