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Research Assistant (Temp)

Informa


Location:
Calabasas, CA
Date:
12/13/2017
2017-12-132018-01-11
Job Code:
1056-143
Informa
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Job Details

Informa Careers

11/20/2017

Research Assistant (Temp)

Tracking Code
1056-143
Job Description

Research Assistant (Temp) – Informa Research Services | Agoura Hills, CA

 

Informa Research Services is seeking a Temporary Research Assistant to join its team in Agoura Hills, CA for six months. Are you interested in the market research industry? We are one of the top 50 market research companies in the U.S. and we specialize in the retail financial services industry.

 

This position will research and gather, in a timely and accurate manner, consumer loan product information (such as interest rates and fees) from financial institutions.  The Research Assistant is responsible for updating loan data by averaging 50+ calls a day, as well as by researching financial institution websites. They will provide support for all operations within the team, such as performing research for specialty reports, reviewing audits and reports, and contributing to the team’s various performance goals.

 

Job Duties

  • Responsible for individual achievement of Key Performance Indicator (KPI) objectives
  • Complete all assigned loan product data updates for the day
  • Review, maintain and update data within the Loan Database
  • Check audits daily and report corrections to Assistant Client Relationship Supervisor
  • Be available to work on additional projects assigned
  • Make appropriate changes to financial institution information (i.e., product name changes, tier changes, mergers, and adding/deleting products).
  • Assures all call-sheets, faxes, e-mails, and web sites are filed away by the end of the day.
  • Assist the Client Relationship Supervisor in keeping custom reports up-to-date in regards to institution changes, product introductions, product deletions, and new research.
  • Research projects. Gather all pertinent information for the research project (i.e. product names, compounding, etc.)
  • Provide back-up on rate and product updates for other members of the teams, as well as, other departments.
  • Assist other departments when necessary on special projects.

 

Key Requirements

  • Communicates well both verbally and in writing, shares information and ideas with others, and has good listening skills.
  • Knows product offerings in order to effectively make successful calls to collect data. Is able to identify if quotes received are accurate.
  • Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
  • Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.
  • Proficient in Microsoft Excel, Word, Outlook, and Internet
  • Must be detail oriented and organized
  • Excellent verbal and written communication skills
  • Excel in a deadline oriented environment
  • Multi-tasking various projects and assignments
  • Excellent customer service skills in person and by phone

 

Key Qualifications

  • High School diploma required
  • 1 year of extensive telephone experience is a plus
  • Bank and credit union loan product knowledge is a plus

 

To apply for this opportunity, please submit your resume, cover letter, and salary expectations.

 

About Informa:

 

Informa Business Intelligence, provides specialist data, intelligence and insight to our customers, helping them make better decisions, gain competitive advantage and enhance return on investment. 

 

BI has a valuable portfolio of digital subscription products, providing business critical intelligence to global, regional and niche communities within five core industry sectors: Pharma & Healthcare; Finance; Telecoms, Media & Technology; Maritime & Law and Agribusiness & Commodities

 

Informa is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.

Job Location
Calabasas, California, United States
Company Location
US Calabasas 26565 Agoura RD (32)
Position Type
Temporary

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