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Research Assistant


Calabasas, CA
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Informa Careers


Research Assistant

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Job Description

Research Assistant – Informa Research Services | Agoura Hills, CA


Informa Research Services is currently seeking a Research Assistant to join our team in Agoura Hills, to perform a variety of tasks related to gathering and supplying clients with competitive intelligence. The Research Assistant is responsible for providing support for all operations within the team and reports directly to the Client Relationship Supervisor.


Major Duties

  • Research and Data Entry: The Client Relationship Supervisor will assign the Research Assistant a schedule to follow each week that includes what financial institutions they will be required to research information on and to update. The Research Assistant should make a minimum of 25 phone calls to financial institutions a day.
  • Data Collection: Responsible for collecting commercial fee schedules via phone, web, email, or mail. Updates financial institutions’ fees and makes follow-up calls
  • Data Entry: Responsible for the data entry of all of the current information into the Zone
  • Organization: Scans all incoming documents, files hardcopies, and saves in the directory
  • Databases: Proficient with the Zone
  • Adhoc reports and special projects
  • Annual national syndicated studies
  • Other miscellaneous projects may be assigned on a case-by-case basis


Key Qualifications

  • High School diploma required
  • Bank or credit union product knowledge a plus
  • 1 – 2 years of phone customer service experience preferred
  • Must be detail-oriented and organized
  • Must be able to multi-task
  • Be a team player
  • Must have excellent written and verbal communication skills
  • Professional phone and electronic communication etiquette
  • Proficient in Microsoft Office Word and Excel, email, and Internet




* Frequently requires sitting, standing, hearing, talking on the phone, and walking * Ability to see information in print and/or electronically, and write for extended periods of time * Frequently handling objects and reaching with hands and arms. May occasionally lift and/or move up to 5 pounds*


To apply for this opportunity, please submit your resume, cover letter, and salary expectations.


About Informa:


Informa’s Business Intelligence (BI) division, part of the FTSE 100 Informa Group, provides specialist data, intelligence and insight to our customers, helping them make better decisions, gain competitive advantage and enhance return on investment.


BI has a valuable portfolio of digital subscription products, providing business critical intelligence to global, regional and niche communities within five core industry sectors: Pharma & Healthcare; Finance; Telecoms, Media & Technology; Maritime & Law and Agribusiness & Commodities.


Informa is committed to equal employment opportunity for all employees and applicants for employment without regard to age, color, creed, disability status, gender, national origin, race, religion, sexual orientation or veteran status, or any other legally protected status.

Job Location
Calabasas, California, United States
Company Location
US Calabasas 26565 Agoura RD (32)
Position Type


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