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Rental Sales Representative

Riggs Caterpillar


Location:
El Dorado, AR
Date:
06/23/2017
2017-06-232017-07-22
Job Code:
279
Riggs Caterpillar
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Job Details

Title: Rental Sales Representative
Location: El Dorado, AR

Description:
Job Title: Rental Sales Representative 04/23/15 Department: Rental
REPORTS TO: Rental Manager Location: Job Summary: To provide operational and sales support for the development of Riggs CAT. Must have an understanding of the support needs of the customer and initiate plans to address those needs. Key Areas: Job Responsibilities: General Complete 100% of special assignments or projects on a timely basis. Counter and showroom area are to be kept clean and orderly. Merchandising Complete 20 telemarketing calls per week. Must be able to effectively communicate equipment applications and key performance specifications. Must understand and be able to effectively explain the company's RPP policy. Must maintain the following information at the rental counter: Equipment specifications, Current rental rates, Special offerings, etc. Must ensure that 100% of all rental fuel and cleaning fees are charged to the customer. Must learn and know competitive pricing and tendencies. Promotes add on sales and sells merchandise items from the store. Must have a working knowledge of construction phases to properly advise applications. Asset Management 100% of all inventories to be accounted for at all times. Must accurately post to the computer and control logs all deliveries, pick-ups, swaps, non-revenue movements, etc on a timely basis. Financial Management 100% of credit applications to be checked for accuracy and completion before forwarding to the credit department. On a daily basis, check for credit limit violations on 100% of rental reservations and acquire credit approvals as necessary. 90% of all rental agreements must have customer RPP endorsement and contract acceptance signatures at all times. Safety Follow all company proposed safety; performance and general conduct work rules. Notify supervisor of any accidents or safety hazards observed. Operations Open store for business prior to hours of operation each day. Before closing the store each day, must ensure that 100% of all billings for the day are completed, 100% of the deliveries for the next day are logged and written on order, phones are turned over to the answering service and security system is enabled with gates and doors locked. Answer 100% of incoming calls within 3 rings. Complete phone logs and utilize the system on a consistent basis. Complete 100% of all rental agreements with the following information: Full company name and address, First and last name of company contact, Date ordered, Date rental begins, Estimated return date, PO # if required, Complete directions with job name and address, Delivery rate, Special equipment needed, Rental rates, Phone number and RPP (Rental Protection Plan). Must post all lost rents daily. Must maintain a substitution and re-rent log on a daily basis. Physical Requirements Must be able to exert 50 lbs. of force occasionally and 20 lbs. of force frequently. Position requires reaching, grasping, walking, climbing, bending, kneeling and standing. Position required traversing rough or uneven ground. Construction sites and customer locations. Must be able to effectively communicate, both written and verbally, for contact with customers and co-workers. Must be able to read and comprehend information received via computer terminal, specification reports, memos & reports.
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