1+ months

Parts & Service Sales Representative

Macqueen Equipment Inc
St Paul, MN 55106
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  • Job Code
    108056197

MacQueen Group is the authorized dealer and industry leader in the distribution of street sweepers, sewer vacuum trucks, snow blowers, garbage trucks and many other types of truck-related equipment. In addition to sales, we offer extensive repair and maintenance programs at each of our four locations in the Midwest. We are a growing business and looking for a strong candidate to grow with our company!


Position Summary


Reporting to the Parts & Operations Manager, the primary responsibility of the PSSR is selling parts, service, inspection and maintenance programs and related items to an assigned group or area of customers. The PSSR is accountable to the development, retention and overall customer satisfaction for their assigned territory.


Duties and Responsibilities


  • Coverage of the specified customers in a manner defined by the company
  • Perform selling function regarding parts & service products
  • Coordinate, schedule and perform accurate equipment inspections under the guidance of the Service Manager in assigned territory
  • Sell service programs to assigned customers
  • Possess strong knowledge on features and benefits of all products represented
  • Maintain all records regarding customer information and equipment details
  • Develop sales forecasts and plans for each assigned major customer
  • Perform demonstrations and training on all items related to assigned products
  • Communicate parts and service promotional opportunities and product information, and distribute promotional & product literature
  • Follow all company safety policies and procedures, and immediately report any and all accidents to supervisor
  • Prepare weekly sales call report
  • Participate in marketing events such as seminars, trade shows and company sponsored training programs as directed
  • Maintain a professional personal appearance and convey a positive company image
  • Perform other duties as assigned


Customer Satisfaction

  • Continually monitors customer activities to achieve maximum customer satisfaction and loyalty
  • Identify and resolve customer issues and concerns rapidly
  • Provide support and clear communications to internal customers
  • Interact with factory representatives, support and sales personnel


<p>MacQueen Group is the authorized dealer and industry leader in the distribution of street sweepers, sewer vacuum trucks, snow blowers, garbage trucks and many other types of truck-related equipment. In addition to sales, we offer extensive repair and maintenance programs at each of our four locations in the Midwest. We are a growing business and looking for a strong candidate to grow with our company!</p><p><br/></p><p><strong>Position Summary</strong></p><p><br/></p><p>Reporting to the Parts & Operations Manager, the primary responsibility of the PSSR is selling parts, service, inspection and maintenance programs and related items to an assigned group or area of customers. The PSSR is accountable to the development, retention and overall customer satisfaction for their assigned territory.</p><p><br/></p><p><strong>Duties and Responsibilities</strong></p><p><br/></p><ul><li>Coverage of the specified customers in a manner defined by the company</li><li>Perform selling function regarding parts & service products</li><li>Coordinate, schedule and perform accurate equipment inspections under the guidance of the Service Manager in assigned territory</li><li>Sell service programs to assigned customers</li><li>Possess strong knowledge on features and benefits of all products represented</li><li>Maintain all records regarding customer information and equipment details</li><li>Develop sales forecasts and plans for each assigned major customer</li><li>Perform demonstrations and training on all items related to assigned products</li><li>Communicate parts and service promotional opportunities and product information, and distribute promotional & product literature </li><li>Follow all company safety policies and procedures, and immediately report any and all accidents to supervisor</li><li>Prepare weekly sales call report</li><li>Participate in marketing events such as seminars, trade shows and company sponsored training programs as directed</li><li>Maintain a professional personal appearance and convey a positive company image</li><li>Perform other duties as assigned</li></ul><p><br/></p><p><strong>Customer Satisfaction</strong></p><ul><li>Continually monitors customer activities to achieve maximum customer satisfaction and loyalty</li><li>Identify and resolve customer issues and concerns rapidly</li><li>Provide support and clear communications to internal customers</li><li>Interact with factory representatives, support and sales personnel</li></ul><p><br/></p> <img src="https://analytics.click2apply.net/v/GwRVxWFeMobgHpLZik7bW"> <br/><br/><p><strong>Skills and Experience</strong></p><ul><li>Previous experience in sales, preferably outside</li><li>A solid understanding of pricing principles and discounting effects</li><li>Working knowledge of equipment operation and mechanical functions</li><li>Experience or exposure to mechanical repair operations preferred</li><li>Working knowledge of advertising and sales promotions techniques</li><li>Demonstrated ability to work with little daily supervision</li><li>Microsoft Office skills to include Excel and Word</li><li>Excellent, demonstrated people and customer relations and selling skills</li><li>4 year degree or combination of 2 year degree and equivalent experience required</li><li>Ability to read and comprehend written and verbal instructions</li><li>Valid drivers license with driving record acceptable to company insurance provider</li><li>CDL license, or ability to acquire in reasonable time preferred</li><li>Ability to sit, stand and drive for extended periods of time</li><li>Ability to lift up to 70 lbs. on occasion</li><li>Authorized to work in the USA</li></ul><p><em>MacQueen Group is an Equal Opportunity, Affirmative Action Employer</em></p><p><br/></p><p><br/></p>
Posted: 2019-02-27 Expires: 2019-04-30

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Parts & Service Sales Representative

Macqueen Equipment Inc
St Paul, MN 55106

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