4 days old

Network Operations Center Technician (Journeyman)

Ogden, UT 84401
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Business Group Highlights


The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nation's defense by providing software, systems engineering, IT, training and logistics and fleet management solutions.


Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. Were a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta's talented and robust workforce 14,000 strong stands ready to welcome you to the team. Let's make an impact together.

Perspecta has an immediate/upcoming need for a Network Operations Center Technician (Journeyman) in theOgden Utah area.

Perspecta is currently looking for dedicated, dependable, and reliable Journeyman Level Network Operation Center (NOC) Technicians to support the upcoming GSMO-II contract with Defense Information Systems Agency (DISA). DISA provides network operations management support to its national security customers via Department of Defense (DoD) Information Networks/Defense Information System Network (DODIN/DISN) capabilities which are deployed and operated worldwide. DODIN/DISN capabilities are functionally a system-of-systems entity that is in a continuing sustainment phase of its life cycle. NOC Technicians monitor critical network elements and applications using various network monitoring systems on a 24x7x365 basis to troubleshoot, repair and maintain telecommunications networks. Computerized network management systems are used to check for system alarms when parts of the network are not working properly jeopardizing the level of communication services available to customers. Technician's follow procedures to validate, troubleshoot and escalate issues. Candidates will support one of the following functional areas: IP, Transport (Optical and Promina), Unified Capabilities, SATCOM, Ground Control Network (GNC), Airborne Intelligence, Surveillance, and Joint Regional Security Stack (JRSS).

Primary Responsibilities:

  • Responsible for monitoring, operating, managing, troubleshoot and restoring to operational service for any/all components comprising of the DISN and its services.
  • These components/services include but are not limited to the following: modems, voice/video/data switches, Call Managers, Juniper and Cisco Routers, satellite, microwave and fiber optics both vendor-provided and government owned, cryptographic equipment such as SafeNet Type 1 and II encyptors, KG-250 and -KG340's.

Tasks include:

  • Conducting network and telecommunications system incident investigation.
  • Identifying and documenting network errors and solutions.
  • Performing fault isolation and diagnostic/assessment functions to include determination and execution of corrective action(s) on a real-time basis.
  • Interfacing with functional users as well as remote operations centers in both routine and reactive monitoring situations.
  • Analyzing network and telecommunications alarms and identify potential issues.
  • Performing technician level maintenance on all components/assets associate with network management systems.


Education and Experience Required:
  • Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
  • May hold entry-level or intermediate-level certification(s) in work field.
  • Typically 2-5 years of relevant experience
  • 5+ years of IT related experience years
  • Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent)
Knowledge and Skills Required:
Typical skills include:
  • Able to work in a 24x7x365 shift work environment.
  • Experience with one or more of the following: alarm surveillance, fault management, WAN maintenance.
  • Strong working knowledge with one of the following:
    • CIENA 6500, CIENA Corestream, Cisco NCS2K, CISCO MSPP 15454/15310, SYCAMORE ODXC 16K/9K, XTERA,
    • Real-Time Transport Protocol (RTP) including G.711 and G.729 codecs, and Digital Tone Multi Frequency (DTMF).
    • Juniper/Cisco routers (ESR and ASA), routing protocols (OSPF, BGP, RIP), VLANs, ACLs, and multicasting
    • MILSATCOM earth and baseband equipment (up/down converters, modems, high power amplifiers, EBEM, Promina, MIDAS, Convergence routers, IA Tools)
  • Strong understanding of network topologies, circuit flow, IP Addressing, Routing, Switching etc.
  • Currently possess an active Secret security clearance.

Preferred Qualifications:

  • CCNP/JNCIS, CCNP, Collaboration, CCNP Routing and Switching or Juniper equivalent certifications
  • Knowledge of Service Level Agreements (SLA) and Acceptable Levels of Performance (ALP)
  • Knowledge of Remedy ticketing system, documentation, and reporting procedures Ability to provide detailed verbal and written communication to contractor and government leadership as requested
  • ITIL v3 Foundation

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector.

Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories.

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As a government contractor, Perspecta abides by the following provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)


  • Information Technology
Posted: 2019-10-14 Expires: 2019-11-16

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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Network Operations Center Technician (Journeyman)

Ogden, UT 84401

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