1+ months

Learning Spaces Lab Consultant

Lexington, KY
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Posting Details

Job Title Learning Spaces Lab Consultant
Requisition Number DU04552
Department Name 3L700:ITS Customer Spt & Student Enablement
Work Location Lexington, KY
Salary Range $8.75 per hour
Type of Position Student
Position Time Status Part-Time
Required Education

Must be enrolled as a full time student at UK and in good academic standing. You must maintain this status for the duration of employment with Information Technology Services.

Required Related Experience

Coursework or other experience relating to computer science, engineering, mass communications and/or customer service

Required License/Registration/Certification

none

Physical Requirements

Ability to work in a sedentary position utilizing computer, mouse, keyboard, and phone for portions of the day.

Shift

Days, Evenings, Nights, Weekends. Shifts are flexible. We work around your class schedule. Must be able to work 10-20 hours per week. Applicants must be registered as a full time University of Kentucky student. Must maintain full-time status for the duration of employment.

Job Summary

The Lab Consultant assists students and faculty in the Computer Labs with Hardware and Software questions. The Consultant documents all questions in Service Now and refers questions they cannot solve to Tier 2 personnel.

Skills / Knowledge / Abilities

*Excellent verbal communication skills required
*Must have proficient or advanced computer and keyboarding skills
*Ability to work alone, as well as with a team is essential
*Must be a creative, independent, and dependable individual
*Strong interpersonal skills required
*Ability to effectively translate technical concepts into non-technical language

Does this position have supervisory responsibilities? No
Preferred Education/Experience

Must be proficient with Microsoft Office. Advanced Computer Skills preferred.

Deadline to Apply 01/25/2019
University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posted: 2018-11-09 Expires: 2019-01-11

Career Employment at UK

UK offers fulfilling careers in diverse fields supporting our teaching, research and health care missions. We also offer a compelling benefits package, including a generous retirement savings match and a supportive work environment distinguished by a respect for the unique work-life needs of every individual. Our culture of learning also provides tremendous support and resources for ongoing education, training and development. 

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Learning Spaces Lab Consultant

University of Kentucky
Lexington, KY

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