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(JRDC 17523) Network and Systems Engineer Shift Lead Job


Colorado Springs, CO
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Job Details

(JRDC 17523) Network and Systems Engineer Shift Lead Job

(JRDC 17523) Network and Systems Engineer Shift Lead Job

Date: Mar 1, 2017

Location: Colorado Springs, CO, US

Company: SAIC

(JRDC 17523) Network and Systems Engineer Shift Lead (Job Number:425592)


Job Description:

The IT-NSC shift-lead's responsibilities include network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management, MDA Cybersecurity Support, and service maintenance activities including Change Management coordination during the assigned shift day/time. The IT-NSC shift lead is responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer. The IT-NSC shift-lead must provide guidance and lead troubleshooting in dynamic, time constrained scenarios to matrix staff, including network, systems, and application engineers, in a geographically distributed enterprise. Coordinates with the Incident Manager, NSC Lead, and other leadership across the organization to meet service levels defined for the IT Services organization. This job roles/responsibilities includes working 12hr shifts which alternates every 4 months.


- Must have a DoD Secret clearance and the ability to obtain a DoD Top Secret clearance.


- Technical Associates Degree with 12 or more years’ related work experience, technical bachelor's degree with 8 or more years' related work experience or a Master's degree with 3 or more years. A technical degree is defined as any degree in a mathematic, scientific or information technology field of study.
- Excellent communication skills, verbal and written, at both technical and senior/Executive management levels.
- Must have experience in metrics-based IT Operations and Maintenance (O&M) teams.
- Experience with Remedy and SNMP monitoring tools (e.g., HPOV)
- Must have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation.


- DoD8570 certification at IAT Level II or higher (Security+, GSEC, SCNP, SSCP,CISSP, CISA, GSE, SCNA)
- ITIL v3 Foundations certification
- Previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec Netbackup and SCCM Patch Management solutions.
- Previous work experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices.
- Previous cyber-defense or information assurance experience, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports.
- Previous Network Operations experience in a network operations center or other 24x7x365 IT Operations environment. Experience in management of service delivery staff, in a matrix-managed, geographically dispersed environment.

Location(s): Schriever Air Force Base

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC provides systems engineering and integration offerings for large, complex projects. Headquartered in McLean, Virginia, SAIC has approximately 15,000 employees and annual revenues of about $4.3 billion.

EOE AA M/F/Vet/Disability

Job Posting: Mar 1, 2017, 4:30:46 PM
Primary Location: United States-CO-COLORADO SPRINGS
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: Secret
Potential for Teleworking: No
Travel: None
Shift: Day Job
Schedule: Full-time

Nearest Major Market: Colorado Springs

Job Segment: Network, Database, Linux, Cyber Security, Unix, Technology, Security

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