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IT Systems Technician

Zapata Incorporated

Charlotte, North Carolina 28210
Job Type:
Job Status:
Full Time
Zapata Incorporated
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Job Details

Title:  IT Systems Technician

Location:  Charlotte, NC

Zapata Incorporated is a diverse, full-service engineering and field services company with operations throughout the Continental United States and Pacific in support of Department of Defense, federal government, and private sector clients.  The company is seeking an IT Support Technician to work in the Charlotte, NC office.

Position Summary: 

Under the general direction of the IT Administrator, assist with installation, configuration and troubleshooting of desktop workstations, mobile devices, and software. 


  • Install approved software on company computers
  • Package and unpackage computers and install/remove hardware.
  • Learn, troubleshoot, and provide support for company software and computers
  • Test and install patches and service packs on PCs.
  • Upgrade desktop software upon approval and purchase.
  • Perform all appropriate tests on each software application before installing for production.
  • Replace PC components as needed.
  • Plan systems implementations and user training.
  • Assist users with technical support via phone, email, and/or in-person.
  • Study user needs and objectives for all applications.
  • Resolve technical problems.
  • Recommend and/or implement changes in procedures, materials, and/or equipment to maintain or improve personal and company-wide performance and security.
  • Assist IT Administrators with installation of servers and network equipment.
  • Review security and disaster recovery procedures to minimize problems.
  • Perform other duties as required.

ZAPATA offers a competitive benefits package, including but not limited to:  medical, dental, flexible spending accounts, disability and life insurance, paid time off, holiday pay, and 401(k) participation.

All employment offers are contingent upon successfully completing a criminal background check and drug screen. ZAPATA participates in E-Verify.

Apply Online: http://www.zapatainc.com/careers/

EOE AA M/F/Individuals with Disabilities/Protected Veterans

Drug Free Workplace



  • Advanced skills with Microsoft Windows 7, Windows  10,  and Office
  • Experience with mobile platforms, iOS and Android
  • Experience with Linux-based Operating Systems
  • Experience with HTML, CSS, PHP, or JavaScript
  • Minimum of 2-3 years industry experience or equivalent experience in a similar industry
  • Must be able to pass credit, criminal, and drug check, and security clearance
  • Must have great work ethic, a passion for learning, and friendly attitude
Apply on the Company Site

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