9 hours

IT Operations Analyst III

Clarksville, VA 23927
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Business Group Highlights

Civilian, State and Local

Perspectas Civilian, State and Local segment partners with the U.S. Federal Civilian State and Local governments to provide infrastructure services, business solutions, and digital transformation services that help them achieve policy objectives and integrate citizen-centric services.


General Description

The IT Operations Analyst III provides technical expertise in managing others with Cloud Hosting Change, Incident and Problem Management within an existing Department of Homeland Security (DHS) leveraged Data Center. The ideal candidate must be able to work across multiple technical disciplines and data center environments to be able to forecast and implement change. Develops strategy of the client/server system and the process architecture to support strategy.

Job Duties and Responsibilities

  • Researches new technology and advises on purchases for the client regarding how the program can acquire, install, configure and operate in a cloud environment.
  • Develops strategies for conducting studies to estimate the space, computer hardware, software and connection infrastructure resources required on a short and long-term basis.
  • Develops models of the computer and computer application environment, identifies and resolves computer operations systems performance problems.
  • Measures system usage by workload type, identifying trends and estimating further resource requirements.
  • May be assigned responsibility for the management of the IT operations function, including associated staff.
  • Ability to communicate across multiple vendor and government teams is necessary for the ideal candidate to be successful in this role, especially in driving a common understanding of how technical changes can or cannot be implemented within the customer/clients process framework.
  • Ability to quickly pull together other Contractors, Government and Perspecta teams to solve incidents, problems and change preparation activities.
  • Must enjoy new challenges every day in a dynamic cloud environment.
  • This candidate will be a part of a team that provides Tier Level 1 and Tier Level 2 support while also working very closely with Developers on the Tier Level 3 activities.
  • Must be able to communicate well via phone, email, IM and via in-person meetings.


Required Qualifications:

  • Must be a U.S. Citizen.
  • Must be able to hold a Department of Homeland Security (DHS) Entry of Duty (EOD) Clearance. Preference given to those that already hold the clearance.

Preferred Qualifications

  • Past DHS Data Center Experience or interaction with DHS Data Centers is preferred over education qualifications
  • ITIL or PMP certification highly desirable

Years of Experience and Education

  • Requires 5 to 8 years with BS/BA or 3 to 5 years with MS/MA or 0 to 2 years with PhD.

About Perspecta

What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sectorfrom investigative services and IT strategy to systems work and next-generation engineering.

Our promise is simple: never stop solving our nations most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to do just that, as a partner of choice across the entire sector.

Perspecta is anAA/EEOEmployer - Minorities/Women/Veterans/Disabled and other protected categories.

As a government contractor, Perspecta abides by the following provision

Pay Transparency Nondiscrimination Provision

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of the other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c).


  • Information Technology
Posted: 2020-07-05 Expires: 2020-08-04

With offerings in mission services, digital transformation and enterprise operations, our team of 14,000 engineers, analysts, investigators and architects work tirelessly to create innovative solutions. We have the expertise and experience not only to devise solutions, but to execute on them successfully.

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IT Operations Analyst III

Clarksville, VA 23927

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