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IT Governance Manager Job


Washington, DC
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Job Details

IT Governance Manager Job

IT Governance Manager Job

Date: May 26, 2018

Location: Washington, DC, US

Company: SAIC

IT Governance Manager (Job Number:435177)


SAIC is seeking an IT Management and Governance Manager to support the implementation of IT shared services for a large government agency. By establishing a common operating environment (COE) for all departments within the agency, all users will have access to a service catalog with automated service delivery that is implemented with commercial-grade IT practices. The IT Management and Governance Manager reports to the Program Manager and supports the entire Program Management Office in meeting all technical, schedule, and cost requirements, including the SLAs for service delivery for program management, infrastructure operations, and end user support task areas.


- B.S. in IT related field
- Minimum 18 years of experience, with at least 10 years of IT service management in a multi-vendor environment
- Providing IT management and governance for programs with at least $50M in annual revenue
- Experience in managing to defined SLAs
- Use of tools and dashboards to track IT costs, service consumption, and performance against plans
- Experience in using ITIL
- Ability to collaborate with program management team to formulate IT strategies to support the COE user community
- Ability to communicate IT strategy, architecture, SLA metrics, financial metrics, and service delivery processes to the program team members and the COE users
- Knowledge of ITIL best practices for Service Management for COE shared services for a user community of 10,000
- Ability to collaborate with program management team to ensure that the end user experience is consistent for every service provider
- Ability to apply knowledge of IT to increase automation and standardization of processes and service delivery
- Capable of communicating with senior executives of the agency, SAIC, and multi-vendor team
- Ability to apply commercial best practices and tools to maintain IT cost tracking, service consumption, and performance against plans
- Knowledge of Organizational Change Management concepts

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC has approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com.

EOE AA M/F/Vet/Disability

Job Posting: Mar 29, 2018, 1:47:48 PM
Primary Location: United States-DC-WASHINGTON
Clearance Level Must Currently Possess: Other Clearance
Clearance Level Must Be Able to Obtain: Other Clearance
Potential for Teleworking: No
Travel: Yes, 25% of the time
Shift: Day Job
Schedule: Full-time

Nearest Major Market: Washington DC

Job Segment: Engineer, Program Manager, Manager, User Experience, Systems Engineer, Engineering, Management, Technology

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