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Inside Sales

Tube Service Co.


Location:
Santa Fe Springs, California 90670
Date:
10/12/2017
2017-10-122017-11-11
Job Code:
Div 42. Inside Sales
Job Type:
Employee
Job Status:
Full Time
Shift:
1st Shift
Tube Service Co.
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Job Details

 

 

Job Description

 

The Inside Sales Representative will sell products for distribution to our customers. This position will receive orders from customers and input that information into the computer system to create sales orders. The Inside Sales position will also drive repeat business by ensuring customer satisfaction.

 

  • Receive phone calls from customers and prepare sales orders for orders obtained

  • Handle all emails, faxes, and other types of communication from customers

  • Enter customer quotations into computer and return quotation to the customer

  • Send customer acknowledgements for sales orders

  • Handle customer questions, concerns, and complaints to maintain current client relationships

  • Create Material Return Authorizations when needed

  • Maintain needed customer files and records

  • Update customer prices, part numbers, etc.

  • Visit customers occasionally to maintain good customer relationships

  • Assist other inside sales personnel as needed

  • Estimate date of delivery to customer, based on knowledge of production and delivery schedules

  • Open new accounts by sending credit application to customers

 

 

We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law.
 
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know. 
  
Tube Service Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail 
Gabriel.munoz@rsac.comto request an accommodation.


Requirements

 

 

Job Requirements:

 

  • Minimum of 5 years’ sales experience in the metals industry or Associates Degree required.
  • Strong phone presence and listening skills
  • Excellent verbal and written communication skills.
  • Ability to multi-task, prioritize and manage time efficiently.
  • Good phone etiquette including professional language, courtesy, and customer service
  • Ability to solve practical problems and deal with a variety of variables in situations
  • Ability to effectively present information and respond to questions from customers
  • Working knowledge of Microsoft Word, Excel, and Outlook, eStelPlan computer software experience a plus.

 

 

 

APPLICATION PROCESS:

To be considered for this position, the candidate must submit their resume to 
recruiting@rsac.com and specify the position for which they are applying in the subject line or body of the email.


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