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Head of Research


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Informa Careers


Head of Research

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Job Description


Mapa Research, part of the international Informa group, is hiring for a Head of Research & Analysis based in London. Mapa Research provides a range of services including quarterly benchmarking dashboard services, industry Insight reports, mobile user experience workshops and digital banking consultancy. Our work spans from analysing the customer experience of online banking applications to following the newest trends in banking on the latest mobile or tablet devices.


This role is a crucial position and is responsible for directing and supervising the production and quality of Mapa’s research and client work. This is a hands-on role where the team of direct reports will be responsible for subscription services and projects end to end; mentoring team members, analysing data, generating insight, and presenting to clients.  This individual will also work in collaboration with the sales team to maintain client satisfaction, and the Product & Services Director to develop new and enhance existing services.


The background of the successful applicant will include established financial services research expertise with a solid understanding of research methodologies and line management with experience in building and leading teams. In addition, a key part of this role is the focus on clients and as such, a proven ability managing client meetings and identifying client needs and revenue opportunities is important.


What we are looking for:


  • A minimum of 5 years’ research experience (qualitative and quantitative)
  • Knowledge of digital banking and/or retail banking
  • Time/project management skills i.e. resource planning and delivering to tight deadlines
  • Excellent interpersonal and leadership skills
  • Strong analytical and problem solving skills


Rated as one of the top 5 large companies to work for in the UK, we offer world class career development, competitive salaries, as well as an award winning benefits package.


To apply for this opportunity, please send your resume, a cover letter and salary expectations.


About Informa


Informa’s Business Intelligence (BI) division provides specialist data, intelligence and insight to our customers, helping them make better decisions, gain competitive advantage and enhance return on investment.


BI has a valuable portfolio of digital subscription products, providing business critical intelligence to global, regional and niche communities within five core industry sectors: Pharma & Healthcare; Finance; Telecoms, Media & Technology; Maritime & Law and Agribusiness & Commodities.

Job Location
London, London, City of, United Kingdom
Company Location
UK London Old Bailey (24)
Position Type


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