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Federation Credentials Verification Services Operations Manager

Federation of State Medical Boards


Location:
Euless, TX
Date:
09/06/2018
2018-09-062018-11-08
Federation of State Medical Boards
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Job Details

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The Position\r
Level:    Management
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Job Location:    Texas Office - Euless, TX
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Position Type:    Full Time
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Education Level:    4 Year Degree
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Salary Range:    Undisclosed
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Job Shift:    Day
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Job Category:    Management
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General Responsibilities

The FCVS Operations Manager is responsible for assisting the Senior Director of FCVS in the administration and operations of FCVS projects and programs. In addition, he/she is responsible for contributing operations information and recommendations towards strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits, identify trends; forecast requirements, schedule expenditures; analyze variances; and initiate corrective actions. Ensures systems and procedures operate at maximum efficiency and lead staff for optimum performance. Plan and allocate resources to achieve productivity and quality goals. This position contributes to the overall success of the FSMB by enhancing the organization’s vitality and through services provided to state medical and osteopathic boards and strategic industry partners.

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EO/Affirmative Action Employer Females/Minorities/Veterans/Disability/Transgender.

Professional Background Required


Education: Bachelor’s degree required.

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Experience: 7-8 years experience including 5-7 years experience supervising 25+ staff including frontline and supervisory level. Customer service skills, preferably in a health care or professional association setting. Education Credentialing experience preferred.

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Skills: The ideal candidate will possess excellent written, oral, analytical and organizational skills. He or she must also possess a good work history, leadership, critical thinking, problem solving and conflict management skills. In addition, the ideal candidate must have knowledge of business, management, basic economic and accounting principles and practices. The candidate must possess the ability to work under pressure with frequent interruptions while performing several tasks simultaneously. He or she must be able to listen to, instruct and motivate employees utilizing a \"team\" approach to productivity and performance. He or she must also be able to maintain confidentiality, be knowledgeable of office administrative and human resources management procedures and possess the ability to problem solve.

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