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Director Operational Excellence


Minneapolis, MN
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Job Details

Job Description

Director Operational Excellence(Job Number:ENG0000T4)

About This Opportunity
You will work to lead, alongside leaders from the business, to processes and deployment of the lean system to a process or business area (e.g. business areas include: Merchandising, Stores, Supply Chain, and Business Support). Through their leadership, Process Engineering Experts will create an environment that promotes continuous improvement of business processes, increases consistency, reduces guest pain points and empowers team members to enhance the value of the service they provide to guests.
Use your skills, experience and talents to be a part of groundbreaking thinking and visionary goals. As an Expert, you'll take the lead as you...
  • Lead process diagnostics to identify impactful opportunities for operational improvements across end to end value streams
  • Support change leaders through each phase of deployment, including the development of a process-specific plan for design, pilot, and sustain phases
  • Coach process teams and change leaders on the standard lean systems, tools, techniques, mindsets and behaviors
  • Deliver lean system training and leadership coaching to process teams and change leaders
  • Enable implementation at scale
  • Develop impact objectives and progress tracking mechanism against objectives
  • Utilize problem solving efforts on key projects to improve quality, reduce cost and eliminate waste
  • Provide leaders with project status updates, feedback, and appropriate reporting on key process focused objectives
  • Bachelor's degree
  • 10 years of retail or operations consulting role
  • Knowledge and experience with Lean or Six Sigma certification required
  • Demonstrated ability to coach and train all levels of leaders
  • Willing to take risks, challenge the status quo and work under ambiguous circumstances
  • Able to use data to influence senior leaders and defend his/her perspective
  • Ability to structure ambiguous problems, analyze complex processes, synthesize data and results, and drive toward insight and solutions
  • Strong problem solving and analytic skills (e.g. can conduct root cause analysis, make reservations, and track results
  • Strong written, oral, communication and presentation skills required (including comfort with Excel and PowerPoint)
  • Deep knowledge of process undergoing lean deployment
  • Ability to build a strong network within Target; has the ability to leverage resources and relationships to get things done
  • Empathetic; ability to inspire team members and leaders to achieve results
  • Competent in project management; has the ability to manage tight deadlines
  • Passionate about leading process improvement and applying lean techniques in different environments to deliver greater value to the guest
  • Desire to learn new capabilities and enable others to do the same
  • Ability to influence others and manage difficult situations
  • Awareness of and willingness to overcome the cultural challenges in every lean project
  • Master Black Belt/Green Belt Certified or demonstrated knowledge of Lean or Six Sigma
  • Advanced

Primary Location: United States-Minnesota-Minneapolis
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