Employer: Create Account or Login
Sign In
 [New User? Sign Up]
Mobile Version

Client Services Executive - Maritime

Informa


Date:
02/22/2018
2018-02-222018-03-24
Job Code:
1094-143
Informa
Apply on the Company Site
  •  
  • Save Ad
  • Email Friend
  • Print
Disability
Network

Job Details

Informa Careers

1/19/2018

Client Services Executive - Maritime

Tracking Code
1094-143
Job Description

In this role you will be expected to:

  • Deliver a world class standard of customer service
  • Contribute fully to the objectives of your Division and achieve the personal objectives set by your manager
  • Meet the required KPIs and ensure your client facing activity beats standards and expectations
  • Continually improve your product and industry knowledge to ensure the best support can be offered to all clients
  • Lead by example in all forms of Client communication
  • Act as support for the Client Services Team Leader/Manager when necessary
  • Be the ‘voice’ of the user within our business and provide feedback to all other teams
Required Skills
  • Excellent written and spoken English
  • A self-starter with a commercial focus
  • Listening skills
  • Ability to articulate complex solutions in a simple and coherent manner
  • Strong inter-personal and communication skills
  • Outgoing, confident and engaging
  • Self-critical and able to take on board advice and constructive criticism
  • Presentation Skills
  • Quick learner able to learn new systems and processes
Required Experience
  • Demonstrable experience in B2B Client Relationship Management, with a proven track record
  • Some commercial exposure
  • Listening to and resolving customer complaints
  • Admin experience with proven attention to detail
Job Location
Singapore, , Singapore
Company Location
SG Singapore Somerset Road (21)
Position Type
Full-Time/Regular

Apply



Apply on the Company Site
Powered ByLogo

Featured Job

Featured Employer

© Adicio Inc.