Employer: Create Account or Login
Sign In
 [New User? Sign Up]
Mobile Version

Call Center Operator (Part-Time: Weekends) VG00746 Job


Washington, DC
Job Code:
Apply on the Company Site
  • Save Ad
  • Email Friend
  • Print
  • Research Salary

Job Details

Call Center Operator (Part-Time: Weekends) VG00746 Job

Call Center Operator (Part-Time: Weekends) VG00746 Job

Date: Mar 12, 2018

Location: Washington, DC, US

Company: SAIC

Call Center Operator (Part-Time: Weekends) VG00746 (Job Number:430847)


SAIC has an opening for a Part Time Console Operator located in Washington, DC.

This is Part-time position working Weekends. Part-time shifts rotate from 6AM-3PM, 9AM-6PM, and 3 PM-12 AM. Main shift will be 6am-3pm.

Position Description:

This is a Console Operator position in support of the Department of State (DoS) Vanguard Program, Service Management Office (SMO), Voice Service Line (VSL) TWD Console Operator Service. Console Operator personnel provide operator assistance to the main Department of State public number.

Description of Duties:
- Supply directory services, organizational understanding and general information to callers to the Department of State.
- Transfer callers to the appropriate destination based on callers’ questions.
- Provide assistance to callers in a courteous and pleasant manner.
- Provide assistance in determining information for the offices as needed, relay messages to the appropriate departments during emergencies.
- Provide backup receptionist duties within the Information Management Office (IRM) when required.
- Maintain the DoS directory database, which includes the names and telephone numbers of Government employees at DoS.
- Provide support during emergency scenarios to provide excellent customer service to internal and external clients.
- 24/7 shift work is required.


Required Knowledge/Skills/Abilities:
- Strong communication skills.
- Ability to use Word, Excel, and data entry.
- Ability to provide 24/7 shift work.

High school degree or equivalent needed

This is Part-time position working Weekends. Part-time shifts rotate from 6AM-3PM, 9AM-5PM, and 3 PM-12 AM. Candidate must be flexible.

Clearance: Must have an active SECRET clearance to be considered.

SAIC Overview:SAIC is a premier technology integrator providing full life cycle services and solutions in the technical, engineering, intelligence, and enterprise information technology markets. SAIC is Redefining Ingenuity through its deep customer and domain knowledge to enable the delivery of systems engineering and integration offerings for large, complex projects. SAIC has approximately 15,000 employees are driven by integrity and mission focus to serve customers in the U.S. federal government. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $4.5 billion. For more information, visit saic.com.

EOE AA M/F/Vet/Disability

Job Posting: Mar 5, 2018, 3:05:10 PM
Primary Location: United States-DC-WASHINGTON
Clearance Level Must Currently Possess: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Teleworking: No
Travel: None
Shift: Rotating
Schedule: Part-time

Nearest Major Market: Washington DC

Job Segment: Call Center, Engineer, Equipment Operator, Part Time, Customer Service, Engineering, Manufacturing, Sales

Apply on the Company Site
Powered ByLogo

Featured Job

Featured Employer

© Adicio Inc.