1+ months

Business Consultant HCM (m/f/d)

Barcelona, Catalunya 08007
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JOB PURPOSE:

Business Consultants support the achievement of the sales target by identifying, developing, and presenting ADP services and solutions. This is done through understanding and challenging the needs of the prospect/client to enable ADP to position the best fit solution.

The Business Consultant role supports sales activity in the field, with no specific territory and covering all sectors.

KEY OBJECTIVES:

  • Be a subject matter expert in the fields of one or more of the following aspects of HCM: Payroll, HR, Time and Labour Management
  • Gain expert knowledge of ADP product set including local offerings (ADP Partner, IHCM2, etc.) but also the first level of knowledge on Multi-Country Solutions (GlobalView, ADP Celergo, etc.)
  • Responsible for working with ADP's products and services and handling any functional/technical/non-standard service questions or issues which arise during a sales cycle and setting appropriate prospect/client expectations

KEY DUTIES/TASKS:

  • Research, develop and document an analysis of the prospect/client needs, identifying ADP's ability to meet these needs and propose appropriate solutions
  • Preparation and delivery of tailored and branded demonstrations of the ADP offer based on findings from analysis to highlight the benefits and ROI of the ADP solution
  • Assisting the sales force to assess prospect/client business challenges and understanding their solution requirements
  • Carry out due diligence/needs analysis visits and provide output describing the proposed solution and benefits
  • Liaising with prospects in preparation for demonstrations
  • Gain the highest level of product knowledge to be able to set-up scenarios for proof of concept demonstrations/workshops on key features/requirements
  • Present solutions and presentations to all size audiences at different levels from end-users to board directors
  • Review requests for information (RFI) documents and tenders (RFP) from prospects, and assist the District Manager in the completion of ADP's response to those documents
  • Upkeep and development of the ADP sales demo databases
  • Maintain knowledge of ADP's solution capabilities and keep up to date with new and planned developments
  • Work with other departments in ADP to gain insight and buy-in where non-standard solutions are required to meet prospect/clients needs
  • Take an active part in developing new members of the team and delivering elements of the DM onboarding program
  • Provide feedback to ADP Product on enhancement opportunities

SKILLS AND KNOWLEDGE:

  • Must be resourceful, self-motivated, prospect/client-focused
  • Possesses good presentation skills
  • Is able to help in qualifying a sales opportunity
  • Is able to talk with diverse audiences, appropriately adjusts technical content to meet differing knowledge and interest, and can juggle meetings with multiple audience levels
  • Is able to handle prospect/client objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions rather than answering "no"
  • Possesses an understanding of sales methodologies and can apply them in a sales situation
  • Be able to position our products against the competition
  • Proactively engages in the sales cycles
  • Has the ability to assess a prospect/client's business problem and recommend appropriate solutions
  • When complex problems requiring out-of-the-box thinking arise, can document a solution and articulate the business value to a prospect/client
  • The ability to persuade or influence others to accept a point of view, to adopt a specific agenda or to take a course of action
  • Ability to challenge prospect/client on process and practice
  • Ability and willingness to travel on a regular basis
  • Ability to read the audience and change the direction of presentation where appropriate

EDUCATION AND EXPERIENCE:

  • Presentation experience preferably with ADP core products
  • Payroll, HR or T&A knowledge
  • Must have a full driving license
  • Word, Excel, and PowerPoint at an intermediate level
  • Excellent communication skills both orally and in writing
  • Attention to written detail
  • Flexible approach to work and location
  • Excellent presentation skills
  • Experience in an implementation or client service environment is desirable

ESI BUSINESS CONSULTING TEAM:

Main missions of the ESI Business Consulting team are the followings:

  • Enhance effective sales processes within ESI (MNC and Best Of Breed)
  • Client-centric, service, and product-agnostic
  • Represent One ADP to our Clients
  • Leverage strong business consulting practices to differentiate ADP in the marketplace with TCO approach, benchmarks, challenger selling, and business insights
  • Become the trusted advisor, understands and acts on trends in the external environment
  • ESI BC team intervention relies on 4 pillars:
  • Bid management: Manage RFI and RFP answers & manage content.
  • Solution Design: Make sure we understand the business drivers and select the best fit for Client Building blocks . Bring expertise on solution design and best combination for Clients & Prospects
  • Business Case: Help the Client in obtaining the efficiency gains expected with ADP outsourcing Services, using a unique benchmark on the market. Deploy and embed a set of tools and methodologies in order to bring a new perspective to Clients & Prospect
  • Business Insights: Leverage changes in the market place to drive business growth and identify clients' business challenges and the markets they serve.

Software In The Cloud. Experts On The Ground

ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE Magazine, and recognized by Forbes as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions worldwide.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Posted: 2020-08-14 Expires: 2020-10-15

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Business Consultant HCM (m/f/d)

ADP
Barcelona, Catalunya 08007

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