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Business Application Support Specialist


Portland, Oregon 97210
Job Type:
Job Status:
Full Time
1st Shift
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Job Details

This is an entry level position supporting various software applications and assist in small and large-scale projects within the various divisions and branches of Carson’s businesses, operations, and technology-based initiatives.


Duties and Responsibilities

  • Provide capacity planning, monitoring and maintenance of designated systems.

  • Identify trends or problems.

  • Maintain production environments relating to online services.

  • Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms.

  • Ensure continuity of the business processes supported by one or many applications / services.

  • Ensure that applications and related services are documented and current.

  • Review and ensure complete and appropriate handover of documentation prior to operational acceptance of new or changed applications.

  • Keep abreast of technical developments of operational importance to the company and participate in developing or setting standards as directed.

  • Establish and maintain effective working relationships with all stakeholders.

  • Contribute to process development and best practices; look at new ways to improve resilience, performance levels, and supportability.

  • Ensure application, service processes and outputs are error free and complete.

  • Identify issues and recommend appropriate resolutions.

  • Secure and regularly test contingency procedures for applications.



  • BA/BS in Business or equivalent industry experience.

  • 1-2 years accounting experience.

  • Excellent problem-solving and critical-thinking skills.

  • Proficient PC skills including Excel, Word, PowerPoint, Adobe Acrobat.

  • Excellent communications skills.

  • Experience with maintaining applications in a multiplatform environment.

  • Experience working collaboratively with multidisciplinary teams with a focus on delivery in a rapidly changing environment.

Please apply online at: www.carsonteam.com/careers or URL listed.

Benefits include: Medical, Dental, Vision, 401K, Aflac, Pre-paid legal, Long Term Disability, Short Term Disability, Life Insurance, Employee Assistance Program, and PTO.

We are an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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