1+ months

Advancement Data Specialist

Dartmouth College
Hanover, NH 03755
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  • Job Code
    108079292


Dartmouth College



Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.

Position Information

Position Title
Advancement Data Specialist

Department
Gift Recording Office

Position Number
1126117

Position Purpose

The Advancement Data Specialist provides accurate and timely operational support to Gift Recording and Advancement Data & Reporting Services. Reporting to the Associate Director, this position performs complex data entry and maintenance of highly confidential demographic and financial information of alumni, parents, and friends of the College using a collaborative approach in a team environment. Performs primary and secondary responsibilities for various functions within the office which are integral to operations and maintenance of adequate controls.



SEIU Level
Not an SEIU Position

FLSA
Non-Exempt

Employment Category
Regular Full Time

Department Contact for Cover Letter
Cindy Hodgdon Welch, Associate Director, Advancement Business Operations

Special Instructions to Applicants

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

“This job posting is not accepting external applications at this time.”

A skills assessment will be required. Skills will be assessed in Excel, Outlook, Customer Service and Data Entry. ADA accommodations are available upon request.



Key Accountabilities

Key Accountabilities
  • Responsible for the accurate and timely entry and maintenance of giving and biographical data in accordance with established standards and procedures. Executes bank deposits and facilitates funds being received from wires, credit cards, securities, PayPal, and other payment sources. Understands what constitutes a gift and the CASE and IRS guidelines that govern charitable gift processing. Develops expertise in using specific web-based applications and other technology tools to enter and maintain giving and biographical data. - 60%
  • Extracts, compiles, and assembles information from various sources into appropriate formats for entry and maintenance. Organizes, scans, and prepares prospect and alumni documents indexing keyword data as prescribed by established procedures. Performs research and initial analysis of entity biographical and giving information. Assists in the retrieval and compilation of information from multiple source systems for monthly, quarterly, and ad-hoc reporting and research projects. Ensures the security and sensitive handling of confidential documentation and information. - 20%
  • Communicates effectively and respectfully with a diverse community, including alumni, parents, staff, faculty, and students. Keeps Associate Director and Director apprised on the status of important issues and requests to insure accurate and efficient office response. Understands and effectively explains departmental policies and procedures to our external and internal customers. Assumes ownership of conveyed customer inquiries, issues, or concerns and accomplishes effective resolution in a timely manner, using judgement to escalate issues when appropriate. Delivers best in class service to a diverse community according to standards and procedures established by management. - 10%
  • Collaborates with management and colleagues to standardize current processes and continually seeks process improvements to ensure consistency and accuracy. Recognizes technical issues and notifies technical support for resolution and follow-up. Cross trains with other team members to assure adequate coverage, accurate and consistent information, and timeliness. - 10%
-- Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. -- Performs other duties as assigned. <br/><br/><b>Dartmouth College</b><br/><br/><br/><br/>Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.<br/><br/><b>Position Information</b><br/><br/><b>Position Title</b><br/>Advancement Data Specialist<br/><br/><b>Department</b><br/>Gift Recording Office<br/><br/><b>Position Number</b><br/>1126117<br/><br/><b>Position Purpose</b><br/><p>The Advancement Data Specialist provides accurate and timely operational support to Gift Recording and Advancement Data & Reporting Services. Reporting to the Associate Director, this position performs complex data entry and maintenance of highly confidential demographic and financial information of alumni, parents, and friends of the College using a collaborative approach in a team environment. Performs primary and secondary responsibilities for various functions within the office which are integral to operations and maintenance of adequate controls.</p><br/><br/><b>SEIU Level</b><br/>Not an SEIU Position<br/><br/><b>FLSA</b><br/>Non-Exempt<br/><br/><b>Employment Category</b><br/>Regular Full Time<br/><br/><b>Department Contact for Cover Letter</b><br/>Cindy Hodgdon Welch, Associate Director, Advancement Business Operations<br/><br/><b>Special Instructions to Applicants</b><br/><p>Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.</p> <p>This job posting is not accepting external applications at this time.</p> <p>A skills assessment will be required. Skills will be assessed in Excel, Outlook, Customer Service and Data Entry. ADA accommodations are available upon request.</p><br/><br/><b>Key Accountabilities</b><br/><p></p> <tr> <th>Key Accountabilities</th> <td><ul> <li>Responsible for the accurate and timely entry and maintenance of giving and biographical data in accordance with established standards and procedures. Executes bank deposits and facilitates funds being received from wires, credit cards, securities, PayPal, and other payment sources. Understands what constitutes a gift and the CASE and IRS guidelines that govern charitable gift processing. Develops expertise in using specific web-based applications and other technology tools to enter and maintain giving and biographical data. - 60%</li> <li>Extracts, compiles, and assembles information from various sources into appropriate formats for entry and maintenance. Organizes, scans, and prepares prospect and alumni documents indexing keyword data as prescribed by established procedures. Performs research and initial analysis of entity biographical and giving information. Assists in the retrieval and compilation of information from multiple source systems for monthly, quarterly, and ad-hoc reporting and research projects. Ensures the security and sensitive handling of confidential documentation and information. - 20%</li> <li>Communicates effectively and respectfully with a diverse community, including alumni, parents, staff, faculty, and students. Keeps Associate Director and Director apprised on the status of important issues and requests to insure accurate and efficient office response. Understands and effectively explains departmental policies and procedures to our external and internal customers. Assumes ownership of conveyed customer inquiries, issues, or concerns and accomplishes effective resolution in a timely manner, using judgement to escalate issues when appropriate. Delivers best in class service to a diverse community according to standards and procedures established by management. - 10%</li> <li>Collaborates with management and colleagues to standardize current processes and continually seeks process improvements to ensure consistency and accuracy. Recognizes technical issues and notifies technical support for resolution and follow-up. Cross trains with other team members to assure adequate coverage, accurate and consistent information, and timeliness. - 10%</li> </ul></td> </tr> <tr> <th>--</th> <td>Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.</td> </tr> <tr> <th>--</th> <td>Performs other duties as assigned.</td> </tr> <img src="https://analytics.click2apply.net/v/PdlljKuZ51wPCMNmTgrqd">
Posted: 2019-02-28 Expires: 2019-05-01

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Advancement Data Specialist

Dartmouth College
Hanover, NH 03755

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